Tips on how to avoid PCN fines for PCO drivers

Jun 27, 2024 | Airport drop off charges, Guides, News

As a PCO driver in London, the last thing you want is getting a PCN (Penalty Charge Notice). Whether that is forgetting to pay the Dartford Crossing charge or overstaying your allotted time at charging stations, It’s never a nice feeling.

Here at Rapid PCO, we care about our drivers, and we are always on the lookout for certain PCN hotspots and changes in the rules to ensure that we can help you avoid these fines and maximise your earnings.

Sometimes, even if you are extra careful on your journeys, there can still be a PCN lurking around the corner (literally). In this article we will discuss the most common PCNs that PCO drivers receive in London and what you should look out for in order to avoid fines.

To stay up to date with PCN hotspots and to learn how to avoid these traps that we identify and share here at Rapid, check us out on Facebook and  Instagram.

What to look out for to avoid PCN fines in London

Dartford Crossing charge

If you use the Dartford crossing between 6am and 10pm, you must pay the fee by midnight on the day after you have crossed. If you are paying a one-off fee, you will need to pay £2.50, but if you have an account the amount is reduced to £2.00. The fee is charged per crossing, so if you go over the bridge and then return through the tunnel in the same day, this is considered as two crossings which are both chargeable.

If you fail to pay the Dartford Crossing charge by midnight the day after using it, you will be liable for a £70 PCN (Penalty Charge Notice).

If you need to make the payment, or you would like to save the site for later, please click here for the Dartford Crossing charge payment page.

We recommend setting up an autopay account. Each crossing you make will be automatically paid from this account. You can open a Dart Charge Pre-Pay account with an initial deposit of £10, although you are able to add more if you so choose. Your account will top up by itself when it drops below £5 (or your chosen amount).

To apply for a Dart Charge Pre-Pay account, you can fill in this form.

You must remember to update your account with the correct vehicle details and remove any vehicles that you no longer use to avoid someone else using your credit for their journeys.

Airport drop-off charges

Airport drop-off charges can be a very common fine for our private hire drivers at Rapid PCO, and the PCN fine can reach up to £80. The small mistake of forgetting to pay the airport drop-off charges can strip you of all of the hard-earned money you have made from the trip, so it is crucial that you remember to pay before the deadline.

The best way to ensure you don’t forget to pay the airport drop off charge is to set up an autopay account. We advise that you search up the airport you will be attending to get your account set up.

You can find a list of all the different charges here.

Paying the airport drop-off charge:

Paying for your drop-off charges is your responsibility. Depending on what airport you visit, you will be able to find all the information on how to pay the charge on each individual site.

When searching to find out how to pay a specific airport drop-off charge, we would recommend you type in your search so that it looks something like this:

(Pay *Insert airport name* drop-off charge).

Overstaying

Here at Rapid PCO, a lot of our drivers have recently been receiving fines for over-staying at EV charging ports. We understand this can be easily overlooked, as some EV drivers might not think to leave until their vehicle is fully charged.

The overstaying fees have been implemented to allow as many EV drivers as possible to charge their vehicles. Each port will be different. For example, if you overstay the rapid charger session limit of 60 minutes at ESB, you will be charged a fee of £8, and at BP Pulse, an overstay fee of £10 applies if you have been charging for over 90 minutes on their 50kW, 10kW and 300kW chargers.

You can find a charging point near you here, just remember to look for the signs.

It is also important to look out for signs in supermarkets and petrol stations, for example, as many of these places have a limit on the amount of time you are allowed to stop off there. As many will offer free parking, you need to keep in mind when your allotted time will run out.

Box junctions

These junctions are the ones with criss-cross yellow lines painted on the road. By law, you must not enter the box until your exit road or lane is clear. If you are turning right, however, you may wait in the box until your path is not blocked by oncoming traffic or other vehicles are also turning right.

Bus lanes

Many private hire drivers think that because they are a PCO driver they can use bus lanes. Every bus lane will have signs to let you know either the times you are allowed to use the bus lane or if you are allowed to use it at all.

PCO drivers are, however, allowed to enter the bus lane to complete a passenger pick up or drop off, but you must exit as soon as you are finished.

Regular and Average Speed Cameras

When driving to and from jobs, it is imperative that you keep an eye on your speed, for both you and your passengers’ safety. Don’t just slow down when you see a speed camera; be wary of your speed and you will drastically reduce your chances of receiving a speeding ticket.

Average speed cameras do not capture your speed in a single flash: they monitor your speed from two different points. If you have been driving over the speed limit in between both points you will likely receive a speeding ticket and may face prosecution.

Please check signage on your routes for any change in speed limit:

  • Built-up areas: 30mph
  • Single Carriageways: 60mph
  • Dual Carriageways: 70mph
  • Motorways:  70mph

Red Routes

You will be able to spot the different red routes and find out what you can and can’t do by keeping your eye out for any signs and road markings when you are driving.

Red routes in London were implemented to ease traffic congestion, and as of today they make up 5% of London’s roads. If you would like to get a better understanding of Red routes and the different types, you can find out more on the TFL website.

No Entry Signs

Before entering any new road, keep an eye out for any signs that are there. Avoiding a PCN charge for going in a restricted area can be easily avoided.

If you want to refresh your memory with the different signs to look out for, you can find them on the RAC website.

Failing to drive in the direction shown by the arrow on a blue sign

If you go against the direction shown on the arrows (white arrow with a blue background) you can receive a PCN fine of up to £130.

Restricted zones

Entering pedestrian zones or any areas that are restricted, even if you are dropping off or picking up passengers, is liable for a PCN fine of up to £130. Always keep an eye out for where you are allowed to enter, and you can easily escape an avoidable fine.

Using The Wrong Width Restriction Lane

Many PCO drivers use the middle entry section, which is reserved only for certain vehicles (mainly buses). You need to keep to the left-hand side with the width restriction lane if you want to avoid getting a fine.

Congestion charge

Unless your car is an EV you will have to pay £15 for the day every time you drive within the Congestion Charge Zone between 7:00-18:00 Monday-Friday, and 12:00-18:00 Saturday-Sunday and bank holidays. There is no charge between Christmas Day and New Year’s Day.

The easiest way to avoid being given a fine is to set up Auto Pay. Setting up Auto Pay means that, even when you forget, you will be charged automatically and therefore miss out on a £160 fine.

Want to appeal a PCN?

The AA have a great article all about Penalty Charge Notices, covering what a PCN is, what types of appeals there are and how you can appeal. For more information, you can find this article about Penalty Charge Notices here.

Rent with Rapid today

We’ve let you know what to look for when it comes to PCO driving, so you can trust us when it comes to what to look for in a PCO vehicle.

Join thousands of private hire drivers who entrust us with their PCO car rental needs.

Call us on 01732 747 190 or click here to find out about our huge range of PCO private hire vehicles, ready for collection today!

PCO driving in London is becoming increasingly popular, with over 100,000 PCO drivers having been licensed as of 2025.

When looking to become a PCO driver in London, it can be hard to navigate the internet to find exactly what you need to know to get started.

To help you begin, Rapid PCO have created this guide on how you can start the journey to getting your London PCO Licence.

Who can apply for a PCO licence in London?

Before you start the process of obtaining your PCO Licence in London, there is a set of requirements that you will need to meet. Below is a list of examples of what may be required (this is not an exhaustive list).

Basic Requirements

  • You must hold a valid driving licence (Full UK driving licence or one from an EU or EEA state) that’s at least three years old.
  • You must be at least 21 years old
  • Have the right to work in the UK
  • Register with HMRC to pay tax
  • Be of good character To establish this You will be required to undertake an ‘enhanced’ criminal records check) more information on how to apply can be found here.
  • No history of serious driving offences. For example excessive speeding or dangerous driving.

What is a PCO Licence?

The official name for a PCO (public carriage office) licence is Private Hire Driver Licence.

PCO stems from the old body responsible for black taxis and stands for Public Carriage Office. This was renamed by Transport for London (TfL) as the Taxi and Private Hire Unit.

When looking for a PCO Licence in London, you will have to go through the TfL application process.

Once you obtain your PCO Licence it will be valid for 3 years, which only covers you as a person and not the vehicle you drive (Your vehicle must also be licenced by TfL).

How to apply for a PCO licence in London?

  1. Medical Check

TfL requires you to be medically fit if you are to obtain your PCO Licence. To be deemed medically fit you must meet the DVLA Group 2 medical standards.

You will need to undergo a medical examination with someone who has access to your full medical records; so, for example, your doctor or another medical health professional will be required to conduct this.

Your medical check should be updated every 12 months.

  1. Complete your enhanced DBS check

To hold a PCO Licence, TfL states that you need to be of good character. As a result, you will be required to undertake an ‘enhanced’ criminal records check from the Disclosure and Barring Service (DBS).

Much like other jobs, this check is to see if you have a criminal record and, if so, if it poses a threat to the public’s safety.

DBS checks are only valid for three months: TfL offer the DBS update service to ensure that your DBS check is always up to date and allows employers to access this online.

The DBS update service costs £16 per year, and you can pay for it using a debit or credit card. By registering with this service, you will not have to pay the £52 online fee for or the £54 fee for a paper application, for every following background check you undergo.

  1. Get your right to work check

Applying for your PCO licence means you must confirm that you are allowed to work in the UK.

To prove this you will need to go through an online check completed by TfL on the Government website after you have submitted your PCO licence application.

In some cases, additional documentation may be required.

Introduced in July 2021, EU, EEA and Swiss nationals are now required to have a valid immigration status in the UK. EU, EEA and Swiss nationals are now not able to solely rely on a passport or ID card to prove their right to work.

You can find out more on the EU/EEA nationals guidance here.

  1. TfL speaking and listening test

For this part of your PCO Licence application, you will need to prove that you have a good standard of English, this is designed specifically to evaluate your ability to communicate effectively in a professional context.

The test will take around 15 minutes and is conducted inside the TfL premises, either at Baker Street or West Kensington via a video or telephone link with a company called PeopleCert.

Please see PeopleCerts’s website for more information about the test

  1. Safety, Equality and Regulatory Understanding (SERU)

This written test is to ensure that drivers are able to read and write English to the TfL’s required standard and can understand safety issues and passengers’ rights.

Road safety, protection of children or vulnerable adults, and UK equality law is also covered within the SERU test.

You can find information regarding the SERU test here.

  1. Topographical skills test

This part of your PCO licence application tests your understanding of London geography and route planning will be put into practice.

You will be expected to understand the basic map symbols and be able to use a map index correctly.

The topographical skills test will be conducted at TFL-approved test centres, such as:

  • Pier Walk, North Greenwich
  • West Kensington

The test is computer-based and lasts about 1 hour. Please note, you must bring a valid ID. All materials (e.g. London A-Z map) are provided.

The topographical skills test features a mix of multiple-choice questions and route planning exercises, some of which may reflect real-world conditions such as traffic disruptions or road closures.

The cost of this assessment is £36 for the first time and £16 for a re-sit.

How much does a PCO Licence cost?

The cost of your PCO licence application will be around £450-£700, depending on where you get your medical and language tests done.

This price is an estimate, as the cost can change depending on if you pay for courses to prepare for your exams or if you are required to retake any exams that you may not pass first time round.

Please find a breakdown of the potential cost of your PCO licence application below:

  • PCO Licence application fee (non-refundable) – £124
  • Grant of licence fee – £186
  • Medical Exam – Set up by your GP (Around £80)
  • DBS check – £52 (online) / £54 (paper)
  • Topographical assessment – £36/£16 each retake
  • SERU assessment – £36
  • Speaking and listening assessment – £36

The SERU assessment is designed to test reading and writing abilities, with a focus on a driver’s knowledge of safety, equality, and relevant regulations. In contrast, the Speaking and Listening component measures how well a driver can communicate verbally.

Estimated total cost range:

£450 – £700, depending on where you get your medical and language tests done.

How long will your PCO licence be valid?

Your PCO licence will be valid for 3 years. 4 months before your PCO licence expires, you should receive a PCO licence renewal pack through the post. As the PCO licence renewal process can take around 8 weeks, it is still a good idea to set a reminder to contact TfL.

Helpful Tips for Passing your PCO Licence Test

If you’re preparing for the PCO licence assessment for the first time, or renewing your licence here are some practical strategies to boost your chances of success:

  1. Start Studying Early

Effective preparation takes time, so it’s important to build a consistent study routine well in advance. Choose a time of day when you’re most alert—whether that’s in the morning or evening—and stick to it.

  1. Familiarise Yourself with the Exam Format

Understanding how the test is structured and the types of questions you’ll face can help reduce anxiety and improve your confidence on the day of the exam.

  1. Use Practice Resources

Make use of mock tests and sample questions. These tools can help you get used to the timing and format of the real test, while also highlighting areas where you may need more revision.

  1. Organise Your Study Time

Break your revision into smaller, focused sessions. Prioritise the most important topics and spread your study time evenly to avoid last-minute cramming or burnout.

Ready to apply for your PCO licence?

You can register your TfL account here. Provide your personal details as shown above and present an approved photo.

How Rapid PCO Can Help Drive Your Career Further

At Rapid PCO, we’re more than just a car hire company — We are a reliable partner to thousands of private hire drivers who entrust us with their PCO car rental needs.

Whether you’re just starting out or you are an experienced PCO driver, we offer a wide range of PCO-licensed vehicles tailored to your needs, including electric, hybrid, and executive models.

With fully comprehensive insurance, 24/7 roadside assistance, servicing and maintenance included, no credit checks, and collection within 24 hours we make it easy to get behind the wheel*.

Rent to Buy Scheme

Our Rent to Buy scheme gives you the opportunity to own your vehicle within 5 years whilst earning money with ride sharing apps such as Uber and Bolt.

You can secure a brand-new vehicle with just a £499 deposit with Rapid PCO*.

Ready to upgrade your PCO ride?
Explore our PCO car hire options or learn more about Rent to Buy today.

*Terms & Conditions apply.

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