Heathrow drop off charge: How to pay in 2024

Sep 11, 2024 | Airport drop off charges

Are you travelling to Heathrow airport for a job, or have you previously dropped off a passenger at the terminal?

You can expect a £5 charge whenever you enter the terminal drop-off areas, but how do you pay and how do they work?

Rapid PCO have put together this guide to help drivers navigate the Heathrow terminal drop off areas and to avoid being handed any Penalty Charge Notices (PCNs).

You can also check out our other blogs on How to pay the Gatwick drop off charge in 2024 and How to pay the Luton Airport drop off charge in 2024.

Let’s begin.

How much is the Heathrow drop off charge?

The Heathrow drop off charge is £5 whenever you enter either of the 4 terminal drop-off areas. This means that if you are entering the terminal drop-off areas more than once in a day, you will be charged for every time you enter.

Upon entering the drop off areas, you will not be able to pay the charge at a ticket machine. Please note there are no barriers, so it is important that you look for any signs.

Heathrow airport uses an automatic number-plate recognition (ANPR) camera to enforce the charges, and it applies 24 hours, 365 days a year.

How to pay the Heathrow drop off charge?

All payments must be made online, with auto pay, or by phone (0330 008 5600).

You have an option to pay the Heathrow drop off charge in advance, on the day, or by midnight the next day.

Rapid PCO recommend setting up an auto pay account, as you will be able to automatically pay every time you enter the drop off areas and avoid any PCNs.

To create an auto pay account you will first need to register your PCO vehicle with Heathrow by creating a business account. This then allows you to set up and autopay with your PCO vehicle and card details.

What happens if you do not pay the Heathrow drop off charge?

You will receive a PCN of £80 if you fail to pay the Heathrow drop off charge by midnight the next day.

This can be reduced to £40 if you pay the PCN within 14 days.

If you have received a PCN for failing to pay the drop off charge you can pay it here.

Here at Rapid PCO we do not register your PCO vehicle details with Heathrow Airport and this is something that you will need to do yourself.

Are there any free drop off options available at London Heathrow?

London Heathrow state that free drop-off options are available at their Long Stay car parks. Passengers can take a free bus transfer to the terminal.

You can find more information about Heathrow long stay parking here.

Please note that this may not be as convenient for the passenger as the drop off zones due to time.

When was the Heathrow drop off charge introduced?

With 79,180,434 passengers in 2023, London Heathrow Airport is undoubtedly the busiest airport in London.

In an attempt to reduce airport-related traffic, and also help prevent car-lead recovery, the drop off charge was implemented in 2021 as part of Heathrow’s updated Surface-Access and sustainability plans.

Further information

Business Account

London Heathrow strongly advise that taxi drivers (black cab), private-hire vehicle drivers and operators register for a business account.

By setting up your business account with London Heathrow Airport you can view all of your previous drop-offs and reconcile registered blue-badge drop-offs by passengers.

Authorised Vehicle Area

If you are a private-hire driver and would like to wait for a passenger before picking them up from a short-stay car park you can do so at the Heathrow Authorised Vehicle Area (AVA).

More information can be found through clicking the link: Authorised Vehicle Area.

Picking up passengers

Passenger pick-ups should only be made from Heathrow Airport’s Short or Long Stay car parks. They should not be made from any of the dedicated areas for drop-offs on the terminal forecourts. More information about passenger pick-ups can be found here.

About Rapid PCO

Here at Rapid PCO we have over a decade of experience in the industry and have established ourselves as the smart choice for anyone looking for a quality and affordable PCO rental service.

Our vehicles come with:

  • Same day collection
  • Comprehensive Insurance
  • 24/7 Roadside support
  • No credit checks

Select, Reserve and collect your vehicle here or call us on 01732 280726 to obtain a no-obligation, hassle-free quotation.

Speak with our Rapid PCO team today to find out more about our top of the range PCO vehicles.

PCO driving in London is becoming increasingly popular, with over 100,000 PCO drivers having been licensed as of 2025.

When looking to become a PCO driver in London, it can be hard to navigate the internet to find exactly what you need to know to get started.

To help you begin, Rapid PCO have created this guide on how you can start the journey to getting your London PCO Licence.

Who can apply for a PCO licence in London?

Before you start the process of obtaining your PCO Licence in London, there is a set of requirements that you will need to meet. Below is a list of examples of what may be required (this is not an exhaustive list).

Basic Requirements

  • You must hold a valid driving licence (Full UK driving licence or one from an EU or EEA state) that’s at least three years old.
  • You must be at least 21 years old
  • Have the right to work in the UK
  • Register with HMRC to pay tax
  • Be of good character To establish this You will be required to undertake an ‘enhanced’ criminal records check) more information on how to apply can be found here.
  • No history of serious driving offences. For example excessive speeding or dangerous driving.

What is a PCO Licence?

The official name for a PCO (public carriage office) licence is Private Hire Driver Licence.

PCO stems from the old body responsible for black taxis and stands for Public Carriage Office. This was renamed by Transport for London (TfL) as the Taxi and Private Hire Unit.

When looking for a PCO Licence in London, you will have to go through the TfL application process.

Once you obtain your PCO Licence it will be valid for 3 years, which only covers you as a person and not the vehicle you drive (Your vehicle must also be licenced by TfL).

How to apply for a PCO licence in London?

  1. Medical Check

TfL requires you to be medically fit if you are to obtain your PCO Licence. To be deemed medically fit you must meet the DVLA Group 2 medical standards.

You will need to undergo a medical examination with someone who has access to your full medical records; so, for example, your doctor or another medical health professional will be required to conduct this.

Your medical check should be updated every 12 months.

  1. Complete your enhanced DBS check

To hold a PCO Licence, TfL states that you need to be of good character. As a result, you will be required to undertake an ‘enhanced’ criminal records check from the Disclosure and Barring Service (DBS).

Much like other jobs, this check is to see if you have a criminal record and, if so, if it poses a threat to the public’s safety.

DBS checks are only valid for three months: TfL offer the DBS update service to ensure that your DBS check is always up to date and allows employers to access this online.

The DBS update service costs £16 per year, and you can pay for it using a debit or credit card. By registering with this service, you will not have to pay the £52 online fee for or the £54 fee for a paper application, for every following background check you undergo.

  1. Get your right to work check

Applying for your PCO licence means you must confirm that you are allowed to work in the UK.

To prove this you will need to go through an online check completed by TfL on the Government website after you have submitted your PCO licence application.

In some cases, additional documentation may be required.

Introduced in July 2021, EU, EEA and Swiss nationals are now required to have a valid immigration status in the UK. EU, EEA and Swiss nationals are now not able to solely rely on a passport or ID card to prove their right to work.

You can find out more on the EU/EEA nationals guidance here.

  1. TfL speaking and listening test

For this part of your PCO Licence application, you will need to prove that you have a good standard of English, this is designed specifically to evaluate your ability to communicate effectively in a professional context.

The test will take around 15 minutes and is conducted inside the TfL premises, either at Baker Street or West Kensington via a video or telephone link with a company called PeopleCert.

Please see PeopleCerts’s website for more information about the test

  1. Safety, Equality and Regulatory Understanding (SERU)

This written test is to ensure that drivers are able to read and write English to the TfL’s required standard and can understand safety issues and passengers’ rights.

Road safety, protection of children or vulnerable adults, and UK equality law is also covered within the SERU test.

You can find information regarding the SERU test here.

  1. Topographical skills test

This part of your PCO licence application tests your understanding of London geography and route planning will be put into practice.

You will be expected to understand the basic map symbols and be able to use a map index correctly.

The topographical skills test will be conducted at TFL-approved test centres, such as:

  • Pier Walk, North Greenwich
  • West Kensington

The test is computer-based and lasts about 1 hour. Please note, you must bring a valid ID. All materials (e.g. London A-Z map) are provided.

The topographical skills test features a mix of multiple-choice questions and route planning exercises, some of which may reflect real-world conditions such as traffic disruptions or road closures.

The cost of this assessment is £36 for the first time and £16 for a re-sit.

How much does a PCO Licence cost?

The cost of your PCO licence application will be around £450-£700, depending on where you get your medical and language tests done.

This price is an estimate, as the cost can change depending on if you pay for courses to prepare for your exams or if you are required to retake any exams that you may not pass first time round.

Please find a breakdown of the potential cost of your PCO licence application below:

  • PCO Licence application fee (non-refundable) – £124
  • Grant of licence fee – £186
  • Medical Exam – Set up by your GP (Around £80)
  • DBS check – £52 (online) / £54 (paper)
  • Topographical assessment – £36/£16 each retake
  • SERU assessment – £36
  • Speaking and listening assessment – £36

The SERU assessment is designed to test reading and writing abilities, with a focus on a driver’s knowledge of safety, equality, and relevant regulations. In contrast, the Speaking and Listening component measures how well a driver can communicate verbally.

Estimated total cost range:

£450 – £700, depending on where you get your medical and language tests done.

How long will your PCO licence be valid?

Your PCO licence will be valid for 3 years. 4 months before your PCO licence expires, you should receive a PCO licence renewal pack through the post. As the PCO licence renewal process can take around 8 weeks, it is still a good idea to set a reminder to contact TfL.

Helpful Tips for Passing your PCO Licence Test

If you’re preparing for the PCO licence assessment for the first time, or renewing your licence here are some practical strategies to boost your chances of success:

  1. Start Studying Early

Effective preparation takes time, so it’s important to build a consistent study routine well in advance. Choose a time of day when you’re most alert—whether that’s in the morning or evening—and stick to it.

  1. Familiarise Yourself with the Exam Format

Understanding how the test is structured and the types of questions you’ll face can help reduce anxiety and improve your confidence on the day of the exam.

  1. Use Practice Resources

Make use of mock tests and sample questions. These tools can help you get used to the timing and format of the real test, while also highlighting areas where you may need more revision.

  1. Organise Your Study Time

Break your revision into smaller, focused sessions. Prioritise the most important topics and spread your study time evenly to avoid last-minute cramming or burnout.

Ready to apply for your PCO licence?

You can register your TfL account here. Provide your personal details as shown above and present an approved photo.

How Rapid PCO Can Help Drive Your Career Further

At Rapid PCO, we’re more than just a car hire company — We are a reliable partner to thousands of private hire drivers who entrust us with their PCO car rental needs.

Whether you’re just starting out or you are an experienced PCO driver, we offer a wide range of PCO-licensed vehicles tailored to your needs, including electric, hybrid, and executive models.

With fully comprehensive insurance, 24/7 roadside assistance, servicing and maintenance included, no credit checks, and collection within 24 hours we make it easy to get behind the wheel*.

Rent to Buy Scheme

Our Rent to Buy scheme gives you the opportunity to own your vehicle within 5 years whilst earning money with ride sharing apps such as Uber and Bolt.

You can secure a brand-new vehicle with just a £499 deposit with Rapid PCO*.

Ready to upgrade your PCO ride?
Explore our PCO car hire options or learn more about Rent to Buy today.

*Terms & Conditions apply.

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