How to pay the Dartford Crossing Charge: A Comprehensive Breakdown

Oct 30, 2024 | Guides

Implemented in 2003, the Dartford Crossing charge (Dart Charge) was put in place to cover the cost of building the bridge and was pledged by the government that it would cease after it had been paid for.

Since then, the Dart Charge has caused a significant amount of controversy as drivers are still being made to pay today.

Designed to carry up to 135,000 vehicles per day, the Dartford Crossing has linked Essex and Kent since the 1960s. It acts as a major road crossing of the River Thames, and carries the A282 between Dartford to the south and Thurrock to the north.

On the Dartford Crossings busiest days it has been known to carry up to 180,000 vehicles.

Travelling over the Dartford Crossing can be a key part of many commuters’ journeys, including PCO drivers who make frequent trips across London and its surrounding areas.

Within this comprehensive guide, Rapid PCO will breakdown the current charges for using the Dartford crossing, offer help on how to pay, and provide insights to prevent you from receiving any Penalty Charge Notices (PCNs).

Dartford Crossing charge

How much is the Dartford Crossing charge?

The Dartford Crossing charge varies depending on the type of vehicle you are driving.

For cars, the Dartford Crossing charge is currently £2.50 (£2.00 if you have an account) per crossing, while motorcycles, mopeds, and quad bikes can use the crossing for free.

Larger vehicles, such as vans and buses, face higher charges, with two-axle goods vehicles paying £3.00 and multi-axle goods vehicles paying £6.00.

If you have an account these prices will also be reduced to £2.63 for vehicles with 2 axles and £5.19 for vehicles with more than 2 axles.

The charge applies to each individual crossing, meaning if you travel over the bridge and then come back through the tunnel on the same day, each trip will incur a separate fee.

Paying the Dartford Crossing Charge

How to pay the Dartford Crossing charge?

Before 2014, drivers who used the Dartford Crossing had to stop and pay at a toll booth to pay the fee.

The Dartford Crossing now uses automatic number plate recognition technology (ANPR) that allows you to drive straight through without stopping.

Once you have used the Dartford Crossing you will need to make payment by midnight the day after you cross.

Drivers can pay the Dartford Crossing charge using several convenient methods:

This is ideal for frequent users as it offers discounts and automatic payments.

You can set up an account online or by post.

Rapid PCO highly recommend setting up and auto pay account to make automatic payments and reduce the risk of receiving any PCNs.

This method is quick and convenient, allowing you to pay from anywhere with internet access.

  • By Phone: You can call the Dart Charge contact centre at 0300 300 0120.

The service is available every day from 8 am to 8 pm, making it easy to pay over the phone with a debit or credit card.

  • At Payzone Retail Outlets: Pay in cash at any Payzone store.

You can find your nearest Payzone outlet on the Payzone website.

  • By Post (In advance only): Send a cheque or postal order to Dart Charge Customer Services, PO Box 842, Leeds, LS1 9QF.

Dartford Crossing fine

How much is the Dartford Crossing fine?

If you use the Dartford Crossing between 6am and 10pm and don’t pay the Dart Charge by midnight the next day, you will be liable for a £70 PCN (Penalty Charge Notice). You will also need to pay the original Dart Toll charge fee.

This fine can be reduced to £35 if you pay it within 14 days.

On the other hand, if you fail to pay, the PCN will be increased to £105.

Rapid PCO would like to remind you again to set up an auto pay account to avoid future PCNs and enjoy piece of mind with automatic Dart Charge payments.

When is the Dartford crossing free?

The Dartford Crossing is free to use between 10pm and 6am every day.

Dartford Crossing charges apply from 6am to 10pm year-round, including weekends and bank holidays and Christmas.

Where is the Dartford Crossing?

The Dartford Crossing is a major road crossing over the River Thames.

It connects Dartford in Kent to Thurrock in Essex as part of the A282 road.

It includes two tunnels for northbound traffic and the Queen Elizabeth II Bridge for southbound journeys.

Located just east of London, this crossing is an essential part of the M25 motorway network.

A map showing the Dartford Crossing

How much does the Dartford Crossing make a day?

According to Thurrock Nub New, figures show the Dartford Crossing Charge reportedly makes more than £200 million per year, and has been ranked the highest earning toll road in the UK.

Based on £215 million, if we divide that by 12, the Dart Charge generates roughly £17,916,666 per month. Dividing this by 4 shows that this can make £4,479,166 per week. Finally, dividing the previous figure by 7, the Dart Charge could be seen to generate around £639,880 per day.

Who owns the Dartford Crossing?

There was a common misconception that a French company owned the crossing because the operator was named Le Crossing until 2009.

However, this company was actually part of Ringway Babtie Ltd, not a French firm Kent Live says.

According to the RAC, National Highways oversees the crossing for the Department for Transport, while Connect Plus Services (CPS) is responsible for its operation and maintenance on behalf of National Highways.

About Rapid PCO

Rapid PCO provide a wide range of London PCO car hire options to meet your needs.

Make the most of our affordable PCO rental vehicles without compromising on quality or service.

With over 11,000 rentals provided, we have established ourselves as a smart choice for PCO drivers in London.

Enquire with a member of the team today by calling 01732 280774 or browse our extensive fleet of standard, hybrid and executive vehicles here.

PCO driving in London is becoming increasingly popular, with over 100,000 PCO drivers having been licensed as of 2025.

When looking to become a PCO driver in London, it can be hard to navigate the internet to find exactly what you need to know to get started.

To help you begin, Rapid PCO have created this guide on how you can start the journey to getting your London PCO Licence.

Who can apply for a PCO licence in London?

Before you start the process of obtaining your PCO Licence in London, there is a set of requirements that you will need to meet. Below is a list of examples of what may be required (this is not an exhaustive list).

Basic Requirements

  • You must hold a valid driving licence (Full UK driving licence or one from an EU or EEA state) that’s at least three years old.
  • You must be at least 21 years old
  • Have the right to work in the UK
  • Register with HMRC to pay tax
  • Be of good character To establish this You will be required to undertake an ‘enhanced’ criminal records check) more information on how to apply can be found here.
  • No history of serious driving offences. For example excessive speeding or dangerous driving.

What is a PCO Licence?

The official name for a PCO (public carriage office) licence is Private Hire Driver Licence.

PCO stems from the old body responsible for black taxis and stands for Public Carriage Office. This was renamed by Transport for London (TfL) as the Taxi and Private Hire Unit.

When looking for a PCO Licence in London, you will have to go through the TfL application process.

Once you obtain your PCO Licence it will be valid for 3 years, which only covers you as a person and not the vehicle you drive (Your vehicle must also be licenced by TfL).

How to apply for a PCO licence in London?

  1. Medical Check

TfL requires you to be medically fit if you are to obtain your PCO Licence. To be deemed medically fit you must meet the DVLA Group 2 medical standards.

You will need to undergo a medical examination with someone who has access to your full medical records; so, for example, your doctor or another medical health professional will be required to conduct this.

Your medical check should be updated every 12 months.

  1. Complete your enhanced DBS check

To hold a PCO Licence, TfL states that you need to be of good character. As a result, you will be required to undertake an ‘enhanced’ criminal records check from the Disclosure and Barring Service (DBS).

Much like other jobs, this check is to see if you have a criminal record and, if so, if it poses a threat to the public’s safety.

DBS checks are only valid for three months: TfL offer the DBS update service to ensure that your DBS check is always up to date and allows employers to access this online.

The DBS update service costs £16 per year, and you can pay for it using a debit or credit card. By registering with this service, you will not have to pay the £52 online fee for or the £54 fee for a paper application, for every following background check you undergo.

  1. Get your right to work check

Applying for your PCO licence means you must confirm that you are allowed to work in the UK.

To prove this you will need to go through an online check completed by TfL on the Government website after you have submitted your PCO licence application.

In some cases, additional documentation may be required.

Introduced in July 2021, EU, EEA and Swiss nationals are now required to have a valid immigration status in the UK. EU, EEA and Swiss nationals are now not able to solely rely on a passport or ID card to prove their right to work.

You can find out more on the EU/EEA nationals guidance here.

  1. TfL speaking and listening test

For this part of your PCO Licence application, you will need to prove that you have a good standard of English, this is designed specifically to evaluate your ability to communicate effectively in a professional context.

The test will take around 15 minutes and is conducted inside the TfL premises, either at Baker Street or West Kensington via a video or telephone link with a company called PeopleCert.

Please see PeopleCerts’s website for more information about the test

  1. Safety, Equality and Regulatory Understanding (SERU)

This written test is to ensure that drivers are able to read and write English to the TfL’s required standard and can understand safety issues and passengers’ rights.

Road safety, protection of children or vulnerable adults, and UK equality law is also covered within the SERU test.

You can find information regarding the SERU test here.

  1. Topographical skills test

This part of your PCO licence application tests your understanding of London geography and route planning will be put into practice.

You will be expected to understand the basic map symbols and be able to use a map index correctly.

The topographical skills test will be conducted at TFL-approved test centres, such as:

  • Pier Walk, North Greenwich
  • West Kensington

The test is computer-based and lasts about 1 hour. Please note, you must bring a valid ID. All materials (e.g. London A-Z map) are provided.

The topographical skills test features a mix of multiple-choice questions and route planning exercises, some of which may reflect real-world conditions such as traffic disruptions or road closures.

The cost of this assessment is £36 for the first time and £16 for a re-sit.

How much does a PCO Licence cost?

The cost of your PCO licence application will be around £450-£700, depending on where you get your medical and language tests done.

This price is an estimate, as the cost can change depending on if you pay for courses to prepare for your exams or if you are required to retake any exams that you may not pass first time round.

Please find a breakdown of the potential cost of your PCO licence application below:

  • PCO Licence application fee (non-refundable) – £124
  • Grant of licence fee – £186
  • Medical Exam – Set up by your GP (Around £80)
  • DBS check – £52 (online) / £54 (paper)
  • Topographical assessment – £36/£16 each retake
  • SERU assessment – £36
  • Speaking and listening assessment – £36

The SERU assessment is designed to test reading and writing abilities, with a focus on a driver’s knowledge of safety, equality, and relevant regulations. In contrast, the Speaking and Listening component measures how well a driver can communicate verbally.

Estimated total cost range:

£450 – £700, depending on where you get your medical and language tests done.

How long will your PCO licence be valid?

Your PCO licence will be valid for 3 years. 4 months before your PCO licence expires, you should receive a PCO licence renewal pack through the post. As the PCO licence renewal process can take around 8 weeks, it is still a good idea to set a reminder to contact TfL.

Helpful Tips for Passing your PCO Licence Test

If you’re preparing for the PCO licence assessment for the first time, or renewing your licence here are some practical strategies to boost your chances of success:

  1. Start Studying Early

Effective preparation takes time, so it’s important to build a consistent study routine well in advance. Choose a time of day when you’re most alert—whether that’s in the morning or evening—and stick to it.

  1. Familiarise Yourself with the Exam Format

Understanding how the test is structured and the types of questions you’ll face can help reduce anxiety and improve your confidence on the day of the exam.

  1. Use Practice Resources

Make use of mock tests and sample questions. These tools can help you get used to the timing and format of the real test, while also highlighting areas where you may need more revision.

  1. Organise Your Study Time

Break your revision into smaller, focused sessions. Prioritise the most important topics and spread your study time evenly to avoid last-minute cramming or burnout.

Ready to apply for your PCO licence?

You can register your TfL account here. Provide your personal details as shown above and present an approved photo.

How Rapid PCO Can Help Drive Your Career Further

At Rapid PCO, we’re more than just a car hire company — We are a reliable partner to thousands of private hire drivers who entrust us with their PCO car rental needs.

Whether you’re just starting out or you are an experienced PCO driver, we offer a wide range of PCO-licensed vehicles tailored to your needs, including electric, hybrid, and executive models.

With fully comprehensive insurance, 24/7 roadside assistance, servicing and maintenance included, no credit checks, and collection within 24 hours we make it easy to get behind the wheel*.

Rent to Buy Scheme

Our Rent to Buy scheme gives you the opportunity to own your vehicle within 5 years whilst earning money with ride sharing apps such as Uber and Bolt.

You can secure a brand-new vehicle with just a £499 deposit with Rapid PCO*.

Ready to upgrade your PCO ride?
Explore our PCO car hire options or learn more about Rent to Buy today.

*Terms & Conditions apply.

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