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How to upload your PCO documents for private hire driving in London

6th June 2024
Posted In: Guides

Raring to get behind the wheel as a PCO driver? Amazing! We are excited for you to begin your journey as a PCO driver in London. You have your licence, but there’s just one last stop before you can pull away into the world of ridesharing……uploading your PCO documents to individual rideshare apps.

Not to worry Rapid PCO have you covered, in this guide we will walk you through the PCO documents you need and talk you through tips on how to upload them. Let’s get started!

Your required PCO documents

Driver documents

Vehicle documents

Note:

Driver schedule
If there is a ‘Driver schedule’ section, you will only be required to upload a document if the insurance policy names you. This varies by vehicle provider. Rapid PCO will not require you to upload a copy into this section unless you fall outside of our standard insurance terms relating to age.

If you are under 25 or over 65 we will inform you when you book a vehicle that you will receive a driver schedule as part of your insurance and you should upload this document to that section. We recommend that you check with your vehicle provider in all circumstances.

Please be aware, any PCO documents uploaded into the driver’s schedule section in error cannot be removed, so it is important that you take your time when uploading documents to ensure that you do not create unnecessary delays. 

Permission Letter
As a Rapid PCO customer, we require our ‘Permission Letter’ to be downloaded as a PDF due to the length of the document.

Tips for uploading your PCO documents

Upload your driving licence first

By uploading your driving licence first, you can speed up the process as the rideshare apps can cross-check your licence to the other PCO documents you need to upload.

Your required details must be as clear as possible

Before uploading your PCO documents, you need to double check you have provided all the required details that you have been asked to give and make sure that they are as clear as possible. Uploading unclear details through either screenshots or dark photos can make the process much longer as your documents may be rejected.

Don’t upload screenshots

Attempting to upload screenshots of your PCO documents often results in your PCO documents not being accepted. Screenshots can distort the image, especially when they are zoomed into. To avoid this happening, you can upload your PCO documents as a PDF, so that they will show up as clearly as possible.

You can also take a clear photo of your PCO documents, ensuring the following:

Relevant information should match across documents

For example, the address needs to match PHDL/PCO and DVLA plastic driving licence.

Rideshare apps will typically review documents in less than 30 minutes

However, please allow up to 24 hours for their teams to review your documents.

Ready to choose your private hire PCO vehicle?

Now that you know how to upload your PCO documents for PCO driving in London, you might want to have a look at what private hire vehicles are available.

Call us on 01732 280727 or click here to find out about our huge range of PCO private hire vehicles ready for collection today!

 

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What Our Customers Say

Sibelle K

A big thanks to Scott and the team for the support I received over the last year of hire..I appreciate all you have done to accommodate me during the lockdowns and beyond.

Henry

I recently hired a vehicle from Rapid Vehicle Management, and from start to finish the service I received was fantastic! They were extremely helpful and accommodating, and the staff members were really friendly and easy to deal with.

Tony Johnson

Very helpful staff, found me the car I wanted at a good price, helped me onboard with Uber, nice clean car was presented, friendly and helpful staff and company, would definitely recommend


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